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The how and why of effective Communications:

 

In this Section You will learn the following:

Only the Phrases in Dark Blue are Links.

 

1) What is Communication?

( See video )

 2) How to recognise the different Communication Patterns.

 

3) How to be assertive.

 

4) Verbal Judo ( Conflict reduction strategies ).

 

5) Why saying NO matters more then ever.

 

6)  Verbal Warfare

 

 

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