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The how and why of effective Communications:


In this Section You will learn the following:

Only the Phrases in Dark Blue are Links.


1) What is Communication?

( See video )

 2) How to recognise the different Communication Patterns.


3) How to be assertive.


4) Verbal Judo ( Conflict reduction strategies ).


5) Why saying NO matters more then ever.


6)  Verbal Warfare



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